Privacy Policy

We take the privacy of our users very seriously. We ensure that any personal details stored with us are securely held and will not be passed on to any third parties. We will only use your information to share details of our events, exhibitions, products, or special offers that we feel may be of interest to you. 

This privacy policy applies to information held about any customers, prospective customers, artists, contacts, and all other persons about whom we hold information for. 

This Policy should be read alongside our Terms and Conditions. Please also note that this Privacy Policy only applies to personal information obtained by us in accordance with applicable laws – not information collected from your interactions with third parties.

PERSONAL INFORMATION WE COLLECT:

  • Your name.
  • Your contact information, which may include your email address, telephone number, or mailing address details.
  • Your IP address, your type of browser, and language.
  • Information related to your attendance of any of our events or exhibitions.
  • Information that you give to us in person by filling in forms, or via our website (https://traditionalturkisharts.co.uk). This may be through signing up to our newsletter, contact us section, or website.
  • Information which may relate to your purchase of artwork from a third party which we work with or the website, or any other service we may have agreed with you.

HOW WE COLLECT YOUR INFORMATION:

  • Through information you may give us relating to a purchase you make with us via our website or a third party which are work with.
  • Via online enquiries, telephone enquiries, email enquiries, or postal inquiries.
  • Though any forms you may have filled in from our website. This may include a contact us form or newsletter sign up form.
  • Any verbal information that you have given us with your express permission that we may store or use it – e.g., signing up to our newsletter.

HOW WE USE THE INFORMATION WE STORE:

  • Provide you with information about our website, events, products, exhibitions, or any other relevant information that may be of interest to you.
  • Keep you up to date with any upcoming events, exhibitions, artists, products, or other new information that may be of interest to you.
  • For direct communication with you.
  • For security and to verify your identity.
  • For internal operations on our website, including data analysis, testing, research, troubleshooting, statistical and survey purposes.

We are responsible for keeping our website and your personal data safe and secure. We are also responsible for complying with all legal and regulatory obligations, and we promise to remain transparent with you regarding any personal information we may collect from you and how we may use it. 

You do not need to disclose any personal information to use the main areas of our website. If you wish to purchase from our online store, or sign up to our newsletter, we will require some personal information from you. 

We may disclose your information if we are asked to do so by the police or any other governmental or regulatory body which may be investigating any illegal activities. 

HOW LONG YOUR INFORMATION IS STORED:

We will only keep the information you submit to us for as long as required to carry out the purposes set out above, or in order to comply with any legal obligations we are subject to. This may also involve us reviewing our files periodically to ensure that all information held is up-to-date and accurate. 

If you opt out from marketing communications, your details will be removed from our system to the best of our ability. 

OUR MAILING LIST / NEWSLETTER

When you sign up to receive our newsletter, we will ask you to submit the following personal information:

  • Your first name
  • Your last name
  • Your email address

We will use this information to send you updates and other information regarding the website, exhibitions, events and any other related information that may be of interest to you. You will not receive any marketing communications from us unless you have given explicit consent. 

You may unsubscribe from our mailing list at any time, and we will cease to send you any further communications.  

HOW TO ACCESS YOUR INFORMATION AND YOUR OTHER RIGHTS

You have the following rights in relation to the personal information we hold about you:   

  1. Your right to access

If you ask us, we’ll confirm whether we’re processing your personal information and, if so, provide you with a copy of that personal information (along with certain other details). If you require additional copies, we may need to charge a reasonable fee.

  1. Your right to correct information

If the personal information we hold about you is inaccurate or incomplete, you’re entitled to have it corrected. If we’ve shared your personal information with others, we’ll let them know about the changes where possible. If you ask us, where possible and lawful to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

  1. Your right to delete information

You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable). If we’ve shared your personal information with others, we’ll let them know about the erasure where possible. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

  1. Your right to restrict information

You can ask us to ‘block’ or suppress the processing of your personal information in certain circumstances such as where you contest the accuracy of that personal information or you object to us processing it. However, there may be reasons why we need to continue storing your personal information.  We’ll also tell you before we lift any restriction. If we’ve shared your personal information with others, we’ll let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

  1. Your right to data portability

You have the right, in certain circumstances, to obtain personal information you’ve provided us with (in a structured, commonly used and machine readable format) and to reuse it elsewhere or to ask us to transfer this to a third party of your choice.

  1. Your right to object

You can ask us to stop processing your personal information, and we will do so, if we are:

(a) Relying on our own or someone else’s legitimate interests to process your personal information, except if we can demonstrate compelling legal grounds for the processing; or

(b) Processing your personal information for direct marketing.

  1. Your rights in relation to automated decision-making and profiling

You have the right not to be subject to a decision when it’s based on automatic processing, including profiling, if it produces a legal effect or similarly significantly affects you, unless such profiling is necessary for entering into, or the performance of, a contract between you and us.

  1. Your right to withdraw consent

If we rely on your consent (or explicit consent) as our legal basis for processing your personal information, you have the right to withdraw that consent at any time.

  1. Your right to lodge a complaint with the supervisor authority

If you have any concerns about how we’ve handled your personal information, we invite you to contact our Data Protection Officer at info@traditionalturkisharts.co.uk.

Alternatively, you can contact the UK Information Commissioner’s Office (ICO). You can find details about how to do this on the ICO website at https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.

APPLICABLE LAW

We are committed to protecting your personal information and the rights set out in this Policy reflect your rights under applicable laws.

Applicable laws for the purpose of this Policy means: (a) the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2013; (b) General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”) until such time as it might cease to apply in the UK; and (c) to the extent applicable, any legislation ratifying or otherwise adopting the GDPR in the UK, and any applicable associated or supplementary data protection laws or regulations.

We recognise that as an international business, some of our customers are resident in jurisdictions other than England and Wales. In certain circumstances, local laws of these jurisdictions, may by way of their application, afford rights to a customer in respect of the personal data that they provide to us. We anticipate that the rights set out in this Policy also provide you with such protection in relation to your personal information. Please do e-mail our Data Protection Officer at info@traditionalturkisharts.co.uk to discuss any additional questions you may have.

CHANGES TO OUR PRIVACY POLICY

We may make changes to this Privacy Policy from time to time. To ensure that you are always aware of how we use your personal information, we will update this Privacy Policy from time to time to reflect any changes to our use of your personal information. We may also make changes as required, to comply with changes in applicable law or regulatory requirements. We will notify you by e-mail of any significant changes. However, we encourage you to review this Privacy Policy periodically to be informed of how we use your personal information.

This Privacy Policy was last updated on 26 November 2022